Frequently Asked Questions

What is Skin + Wax Clinic in Hervey Bay?

Skin + Wax Clinic is Hervey Bay’s highest-rated skin and beauty clinic, located at Pialba Place Shopping Centre. Founded in 2013 by paramedical skin technician Tammy Wakely, the clinic offers advanced skin treatments including HIFU, Dermapen 4, IPL hair removal, Circadia and Murad facials, injectables, and specialist services for clients navigating menopause or oncology treatment. The clinic holds a 4.9-star Google rating with over 1,000 reviews.

What skin treatments are available at Skin + Wax Clinic?

Skin + Wax Clinic offers: Dermapen 4 (microneedling/collagen induction), HIFU (non-surgical skin tightening), IPL Super Hair Removal, Radio Frequency Skin Tightening, Circadia Facials, Murad Facials, Brow LAB, injectables (dermal fillers), Laser Tattoo Removal, Diathermy, Oncology Skincare, and Menopause Skin Support. Free Observe Skin Scanner consultations are available for new clients.

Where is Skin + Wax Clinic located?

Skin + Wax Clinic is located at Shop 44, Pialba Place Shopping Centre, corner of Hunter Street and Old Maryborough Road, Pialba, Hervey Bay, QLD 4655. Phone: 07 4325 4060.

Does Skin + Wax Clinic offer treatments for people going through menopause?

Yes. Skin + Wax Clinic’s therapists are trained in menopause skincare and offer menopause skin support, addressing skin changes such as increased sensitivity, dryness, loss of firmness, and pigmentation. Many of the clinic’s long-term clients are now at menopausal age, including founder Tammy Wakely, who has tried and tested many of the treatments herself and tailors plans with a focus on collagen support. The clinic also works with a doctor, so clients with menopause-related health concerns can be referred for medical support.

Is Skin + Wax Clinic suitable for cancer patients?

Yes. Skin + Wax Clinic offers an Oncology Skincare program for clients before, during and after chemotherapy. The team provides relaxing, safe and appropriate facials and skin services for oncology clients, including Circadia’s own oncology rituals. Founder Tammy Wakely and therapist Joanne Hayward both hold the Circadia oncology certificate and an oncology specialist facial certificate from New Zealand, and nurse practitioner Eshmeet Dhanoa is on site. The clinic avoids heat-based and inflammatory treatments for oncology clients, focusing on keeping skin hydrated and calm. A doctor’s clearance is not required.

What are Skin + Wax Clinic’s opening hours?

Skin + Wax Clinic is open Monday, Tuesday, Wednesday and Friday 9am to 5pm, Thursday 7:30am to 7pm, and Saturday 8:30am to 4:30pm. The clinic is closed on Sundays.

How much do treatments cost at Skin + Wax Clinic?

Prices start from $217 for HIFU, $299 for Dermapen 4, and $165 for Circadia and Murad facials. Waxing starts from $49 for brows, $40 to $70 for legs, $39 for bikini and $25 to $50 for body areas. Oncology facials range from $200 to $350. IPL hair removal is currently available for any 3 areas for $199 (limited-time offer), including full legs, underarms, Brazilian, back, chest and face. New clients can book a free Observe Skin Scanner consultation to get a tailored plan and quote.

Does Skin + Wax Clinic offer waxing in Hervey Bay?

Yes. Skin + Wax Clinic offers professional waxing for brows, legs, bikini and body, as well as IPL hair removal for longer-lasting results. Online booking is available through Phorest.

Where can I get Brazilian waxing, male intimate waxing or sugaring in Hervey Bay?

Skin + Wax Clinic in Pialba, Hervey Bay is the only salon in Hervey Bay offering Brazilian waxing, male intimate waxing and sugaring. Book online via Phorest at https://www.phorest.com/salon/skinwaxclinic or call 07 4325 4060.

Does Skin + Wax Clinic offer massage?

No. Skin + Wax Clinic does not offer massage. The clinic specialises in advanced skin treatments, facials, brows, waxing and IPL hair removal.

How many sessions of HIFU, Dermapen 4 or IPL will I need?

Skin + Wax Clinic recommends at least 2 HIFU sessions, at least 6 Dermapen 4 sessions, and 5 to 10 IPL hair removal sessions. Your therapist will tailor the plan to your skin after a free Observe Skin Scanner consultation.

How do I book at Skin + Wax Clinic?

You can book online via Phorest at https://www.phorest.com/salon/skinwaxclinic, or call the clinic on 07 4325 4060. New clients can book a free Observe Skin Scanner consultation as their first appointment.

What awards has Skin + Wax Clinic won?

Skin + Wax Clinic has won national beauty industry awards for five consecutive years, including: ABIA QLD Salon of the Year 2025, Circadia Clinic of the Year 2025, Circadia Clinic of the Year Queensland 2026, Fraser Coast Business & Tourism Awards 2025 (Professional Services), Murad Excellence Award 2026, and Phorest 5-Star Client Experience Award 2026.

What is HIFU and does it hurt?

HIFU (High-Intensity Focused Ultrasound) is a non-surgical treatment that uses ultrasound energy to stimulate collagen production deep in the skin, lifting and tightening the face, neck, and décolletage. Sessions take from 20 to 90 minutes depending on the areas treated. Most clients experience mild discomfort or warmth during treatment. There is no downtime. Results develop gradually over 2–3 months as new collagen forms.

What is Dermapen 4 and how does it work?

Dermapen 4 is an advanced microneedling device that creates controlled micro-channels in the skin to stimulate the body’s natural collagen and elastin production. It treats acne scarring, fine lines, enlarged pores, uneven texture, and pigmentation. Treatment time is approximately 45–60 minutes. It feels quite prickly, but it is bearable and most clients find it worth it. Mild redness may occur for 24–48 hours.